People listen to what we DO, not what we SAY!

Those of you who sit in our transformational seminars, know the story. A long time ago, at the beginning of my career, I was sitting in a plane, next to a Citibank senior banker. I was a young consultant in strategy during the fashion wave of Business Process...

Sorry… we were wrong! By Nick McRoberts

One of the most difficult things that we all face at some point is having to admit that we were wrong. I don’t mean minor mistakes like predicting the weekend weather incorrectly that we can shrug off by mumbling “errare humanum est”. I’m referring to the difficult,...

The importance of rituals in co-creating Meaning and Purpose

Engaging people at the Intellectual level requires that we co-create (create with them instead of broadcast) clarity, meaning and ownership about what we wish to engage them in. Several tools and practices exist and most of them have to do with creating a space where...