Diane DUCKWORTH

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An accomplished CX and business capabilities innovator, Diane integrates the science and art of business through technology and process innovation. She is data-driven, focused on problem-solving, and passionate about customers,

Focused on enabling teams and organizations to grow success through adopting technology, leading practices and innovation, today Diane works through multiple channels including a PAAS start-up for SMBs.

Through a career in management consulting and the global automotive industry, Diane has been transforming capabilities and technologies across global organizations from the starting edge of the Customer Digital Age, creating Digital, CRM, and CX strategies.

Diane has lived in and worked with markets in North America, Europe, South America and Asia. She currently lives in Spain.

Languages:  English (native), Spanish

Education:  B.S. Management Science – Massachusetts Institute of Technology, Master International Business Studies – University of South Carolina

Focus: Customer Experience, Employee Experience, Science of Marketing

Past experience: Management Consultancy, Automotive

LinkedIn:    https://www.linkedin.com/in/diane-duckworth-global/