A useful tool to address conflict, dilemmas and coaching

A useful tool to address conflict, dilemmas and coaching

Last week’s article on Dilemma Leadership elicited a lot of private mails, asking for support in how to identify and construct the two axis of a dilemma (between which the leader will constantly arbitrate and navigate). A Dutch client showed me a model, attributed to...
Leading edge organizations identify & address their dilemmas

Leading edge organizations identify & address their dilemmas

In the “Old Economy”, Problem-Solving methodologies were a must in several business schools. We were taught to: Define clearly the problem Identify its root cause Remove the cause Observe if we had satisfactorily resolved the problem. It worked well, perfectly...