On an intercontinental flight, a senior Citibanker proved me once, that people don’t listen to what we say but to what we do!: “Touch your skull! He said and so did I. Touch your forehead! And so I did, wondering what he was trying to get at… Touch your nose! And did,...
What does the shocking vote of 30% of my fellow Swiss citizens (57.5% out of 53% of the people who actually bothered to cast their ballot), imposing a ban on the construction of Muslims minarets, have in common with some Board meetings? Not a lot, except that it is...
One of the most powerful ways to engage people through difficult times is by helping them realize that their suffering, doubts and frustrations are legitimate while being authentic in pointing towards the light at the end of the tunnel. A friend of ours, David Pearl...
Following the great interest (thank you for all your mails and please feel free to share your thoughts directly on the blog) of last week’s post, I thought it would be good to complete the scene on how to avoid the “Going Limbic” syndrome. Years ago, my partners and I...
I recently met a solid leader, deeply engaged in a post acquisition integration project. As usual, the project management part of the process was well thought of and under control. However, he was concerned with a more subtle part of the integration: How to ensure...