“People listen to what we do not to what we say!!!”

On an intercontinental flight, a senior Citibanker proved me once, that people don’t listen to what we say but to what we do!: “Touch your skull! He said and so did I. Touch your forehead! And so I did, wondering what he was trying to get at… Touch your nose! And did,...
How to “Create conditions for people to do and be their best”?

How to “Create conditions for people to do and be their best”?

Following the great interest (thank you for all your mails and please feel free to share your thoughts directly on the blog) of last week’s post, I thought it would be good to complete the scene on how to avoid the “Going Limbic” syndrome. Years ago, my partners and I...

“What causes resistance to change”

I recently met a solid leader, deeply engaged in a post acquisition integration project. As usual, the project management part of the process was well thought of and under control. However, he was concerned with a more subtle part of the integration: How to ensure...