From the first day I heard this pundit of management “What gets measured gets done”, I intuitively knew there was something wrong with it but found difficult to explain why. The clip of Yves Morieux, a BCG partner, made it much clearer and tangible. I love Yves...
Your top performers probably show great results and contrast strongly with the rest of your team. But what if I promised you to increase by 260% the performance of your average subordinates and showed that your highest source of shareholder value destruction are your...
Those of you who follow this blog know how much I support the ideas of Innovation & Entrepreneurship “guru”, Prof. Jay Rao from Babson. He has produced two short and excellent clips (displayed and commented on this blog, “If you wish to kill...
In our book, “Engaging Leadership”, I relate to a story that was highly popular in the 80-90’s TQM circles: “It was said that during the Middle-Age, a nobleman was walking down the place where a cathedral was being built. He was puzzled however by the differences in...
A few months ago, I had dinner with a top HR officer who had followed one of our programs and wanted to provide me with a rich “exploratory feedback” (something highly value-creating as it is half way between feedback and questioning. It feels less threatening and...
