Those of you who we work for, know that we use a lot the three levers of engagement (named after Aristotle famous “modes of persuasion” or rhetorical strategies): Logos (the clarity/sanity test): The intellectual lever, absolutely vital, creator of energy. People will not follow nor engage behind a leader who lacks intellectual clarity. Ethos (the credibility test): People don’t listen…

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Part of our practice is to be discretely flown somewhere, in an emergency mission, in order to help diffuse the dramatic effect of the falling apart between members of a leadership team. I remember being called by the Chairman of the Board and being requested to take a flight in another part of the world, to discretely meet the CEO,…

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